Booking Guide

Tickets for all programmes and workshops of the World Cultures Festival 2015 – A Decade of Exquisite Arts are available at URBTIX from 2 September onwards. Patrons can purchase up to a maximum of 40 tickets per transaction (a maximum of 4 tickets per workshop).

Tickets can be bought in the following ways, up to one hour before the performance or at any time before the show starts at the performance venue box office.

Counter Booking
Cash, credit cards (VISA, MasterCard or American Express) and China UnionPay cards (in Hong Kong currency only) are accepted for payment.

Internet Booking: www.urbtix.hk

Credit Card Telephone Booking: 2111 5999 (10am-8pm daily)

Mobile Ticketing App: My URBTIX
  • VISA, MasterCard, American Express, Diners Club and UnionPay Online Payment (only for internet booking and applicable to China UnionPay credit cards issued by banks on the mainland or in Hong Kong or Macau) are accepted for payment.
  • There is a service fee of HK$8 per ticket.
  • Customers may choose to collect tickets at any Cityline Ticket Dispensing Machines or at the sales counter at any URBTIX outlets upon presentation of the credit card used for the booking, or by mail / courier to the customer’s designated address. Mail / courier delivery is available until 7 to 30 days before the performance (depending on the delivery method). An extra service fee will be charged for mail / courier delivery. All service and mailing / delivery fees collected are non-refundable.
  • Service and mailing / delivery fees are subject to change from time to time in accordance with URBTIX announcement.)
Enquiries
Programme: 2370 1044 (Monday-Friday: 8:45am-1pm, 2-6pm, closed public holidays)
Ticketing: 3761 6661 (10am-8pm daily)
Cityline Customer Service: 2314 4228 (10am-8pm daily)
Internet Booking: www.urbtix.hk


Special Notes
  • All programmes welcome audiences aged 6 and above. Children under the age of 6 will not be admitted.
  • Each ticket admits one person only.
  • Programmes will normally be cancelled when typhoon signal No. 8 or above, or the Black Rainstorm Warning is issued or remains in effect 3 hours before the performance starts. Ticket holders are advised to visit www.worldfestival.gov.hk or www.lcsd.gov.hk for details of programme schedule changes, and to call 2370 1044 after resumption of normal office hours for refund arrangements.
  • The presenter reserves the right to substitute artists and change the programme should unavoidable circumstances make it necessary.
  • The content of the Festival programmes does not represent the views of the Leisure and Cultural Services Department.
  • Audiences are strongly advised to arrive punctually. Latecomers will only be admitted when there is a suitable break in the performance or at the intermission.
Discount Schemes

Group Booking Discount#

10% discount for each purchase of 4-9 full-price tickets for programmes;

15% discount for each purchase of 10-19 full-price tickets for programmes;

20% discount for each purchase of 20 or more full-price tickets for programmes.

Package Booking Discount#

10% discount on full-price tickets for each purchase of 3-4 different programmes;

15% discount on full-price tickets for each purchase of 5 or more different programmes.

Concessionary Discounts for Full-time Students, Senior Citizens, People with Disabilities and a Minder and Comprehensive Social Security Assistance Recipients

Half-price tickets are available for full-time students, senior citizens aged 60 or above, people with disabilities and a minder and Comprehensive Social Security Assistance (CSSA) recipients. Tickets for full-time students and CSSA recipients are available on a first-come-first-served basis^. Concessionary ticket holders must produce evidence of their identity or age upon admission.

Friends of Hong Kong Chinese Orchestra Discount*
25% discount on full-price tickets of Majestic Drums XX by the Hong Kong Chinese Orchestra with valid membership cards.

Enquiries: 3185 1600.

HKRep Pals Discount
15% discount on full-price tickets of Circle Mirror Transformation by the Hong Kong Repertory Theatre with valid membership cards.

Enquiries: 3103 5900.

# Not applicable to tickets for workshops
^ No quota on half-price tickets for full-time students and CSSA recipients for Penderecki & Shostakovich by the Hong Kong Sinfonietta and Majestic Drums XX by the Hong Kong Chinese Orchestra Counter
* Discount not available for internet booking, credit card telephone booking, and mobile ticketing app.

Special Notes
  • Patrons can enjoy only one of the above discount schemes for the purchase of each ticket. Please inform the box office staff at the time of purchase.
  • For each concessionary ticket for people with disabilities, the customer can purchase one ticket with the same concession for a minder.
  • The price of each discount ticket will be rounded up to the nearest dollar.